Privacy Policy

Last Updated: September 27, 2026

ORRINSURANCE.COM

This Privacy Policy describes how Orr & Associates Insurance Services collects, uses, and safeguards any personal information you provide through this website, including information related to SMS communications.

Orr & Associates Insurance Services is committed to ensuring that your privacy is protected. We ask you to provide certain information by which you can be identified when using this website; you can be assured that it will be used in accordance with this privacy statement.

How We Collect Your Personal Information

We collect information through:

  • Online forms submitted on our website
  • Email Communication
  • Cookies and similar tracking technologies
  • Offline interactions, such as phone calls or in-person meetings

What Personal Information We Collect

We may collect the following information:

  • Full name
  • Contact information including Email Address and Phone Number
  • Mailing Address
  • IP Address
  • Business projections such as gross sales, payroll, subcontracting costs and description of work performed
  • Insurance history including past policies and claims
  • Driver information for commercial auto quotes, such as driver names, dates of birth, and driver's license numbers
  • Contact information for businesses you refer to us through our referral program

How We Use Your Personal Information

We use your information:

  • Internal record keeping
  • Provide insurance services
  • Process your inquiries
  • Improve our website and customer experience
  • Periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the contact which you have provided, including SMS (if consent is provided)
  • We may provide you with an insurance quote on a monthly basis or before your current policy expires

SMS Consent & Communication

When you provide consent to receive SMS communications from Orr & Associates, we will use your phone number only for the intended communication purposes. Your SMS consent and phone number will never be shared or sold to any third party or affiliate for marketing purposes.

You can opt out of receiving SMS messages at any time by replying "STOP" to any text message from us.

For further assistance, reply "HELP" or contact our support team at (951) 972-8089

We do not share SMS opt-in data or phone numbers with any third parties or affiliates for marketing purposes.

Referrals

If you refer a business to us, we collect the contact information you provide about that business. We use it only to contact that business about insurance and to administer our referral giveaway. By submitting a referral, you confirm that you have permission to share that contact information with us.

We contact referred businesses by phone or email. We send text messages to a referred business only if it separately gives us its own consent. A referred business may ask us to stop contacting it at any time by calling or texting (951) 972-8089 or emailing ahallworth@orrandassociates.com.

Cookies and Do Not Track

When you first visit our site, a cookie banner lets you choose which cookies to allow. Necessary cookies that keep the site working are always on. Analytics and marketing cookies are used only if you accept them, and you can change your choice at any time through the banner's “Manage Preferences” option. We do not use third-party advertising trackers or session-recording tools.

Some browsers offer a “Do Not Track” (DNT) setting. Because there is no common industry standard for responding to DNT signals, our website does not currently change its behavior when it receives one. Your cookie banner choices control whether any optional cookies are used.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online.

We do not sell or share your personal information, including phone numbers, to third parties or affiliates for marketing purposes. Your information may be shared only as necessary with third-party service providers (such as our website host, email delivery provider, and secure messaging platforms) and with insurance carriers when we shop your coverage, solely to provide the services you've requested.

Your Rights & Access to Information

You may request details of the personal information we hold about you, or ask us to correct it. Email us at ahallworth@orrandassociates.com, call (951) 972-8089, or write to:

Orr and Associates Insurance Services

28780 Single Oak Dr.

Suite 255

Temecula, CA 92590.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Changes to this Privacy Policy

We may update this policy periodically to reflect legal or operational changes. Any updates will be posted on this page.

Have questions about our privacy policy?

Contact Us